Accessible to everyone.
ADA Website Compliance
That Protects Your Business
Full WCAG 2.1 audits and hands-on remediation to make your website accessible to all users — and protect you from the ADA lawsuits that have cost businesses millions in settlements and legal fees.
ADA website lawsuits have become one of the most common forms of litigation facing small and mid-size businesses in the United States. Over 4,000 federal ADA website accessibility lawsuits were filed in a recent twelve-month period, and the targets are not limited to large corporations — local businesses, professional services firms, and e-commerce companies of every size have received demand letters and faced federal suits. The cost of remediation before a lawsuit is a fraction of the cost of settling one after.
Beyond legal risk, accessibility is simply good business. Over 26 percent of American adults have some form of disability — including visual impairments, motor difficulties, cognitive differences, and hearing loss. A website that is inaccessible to those users is a website that is actively turning away a quarter of your potential customer base. WCAG 2.1 AA compliance does not just protect you legally; it makes your site genuinely usable by more people.
We have operated in compliance-intensive environments — including FDA-regulated pharmaceutical marketing where documentation, auditability, and adherence to technical standards were non-negotiable requirements. We bring that same discipline to web accessibility: systematic audits, documented findings, remediation with clear evidence trails, and compliance posture that holds up to scrutiny.
Many businesses assume ADA compliance is only a concern for large enterprises or government websites. That assumption has proven costly. Federal courts have consistently ruled that commercial websites are places of public accommodation under the ADA, and plaintiffs' attorneys have built entire practices around identifying non-compliant sites and filing suit. A single demand letter can result in $25,000 to $100,000 in legal fees and settlement costs — and serial plaintiffs specifically target businesses that have already been sued once, knowing that non-compliance often recurs without an ongoing monitoring program.
What's included
WCAG Audit
A combined automated and manual audit of your website against WCAG 2.1 AA standards — the benchmark referenced by federal courts and the DOJ in ADA enforcement. Automated tools catch approximately 30 percent of accessibility issues. The remaining 70 percent require human evaluation: keyboard navigation testing, screen reader compatibility checks, logical focus order review, and cognitive load assessment.
Remediation
We fix every identified violation directly in your codebase or CMS — color contrast ratios, missing or incorrect alt text, form label associations, keyboard trap issues, missing ARIA landmarks, skip navigation links, and focus indicator visibility. Fixes are documented with before-and-after evidence so you have a paper trail demonstrating remediation effort in the event of future litigation.
Screen Reader QA
Tested with NVDA, JAWS, and VoiceOver — the three most commonly used screen readers — to verify that the actual assistive technology experience matches the intent of the code. Automated accessibility checks can pass while the screen reader experience is still broken. Manual testing with real assistive technology is the only reliable way to verify genuine accessibility.
Legal Protection
An accessibility statement published on your site documenting your commitment to compliance, the standards you are working toward, and a mechanism for users to report accessibility barriers. We also provide a remediation summary document that serves as evidence of good-faith compliance effort — which courts and plaintiffs weigh heavily in assessing whether to pursue litigation or settlement.
Ongoing Monitoring
Quarterly automated rescans of your site with human review of flagged issues — because accessibility is not a one-time fix. New content, design updates, and CMS changes regularly introduce new violations. An ongoing monitoring program catches these before they accumulate into significant liability and ensures your compliance posture is maintained as your site evolves.
How it works
01
Scan
Automated scanning of all site pages combined with manual testing of critical user paths: homepage, navigation, contact forms, product or service pages, and checkout flows. Findings are categorized by WCAG criterion, severity level (A, AA, AAA), and estimated remediation effort — giving you full visibility into the scope of work before any commitment to fix.
02
Report
A detailed accessibility report delivered within five business days of the audit. Every finding is documented with the specific WCAG criterion violated, a screenshot or code reference, a plain-language explanation of the issue, and a recommended fix. The report is structured to be useful both for your developer who will implement the fixes and for legal documentation if needed.
03
Fix
Our team implements all remediation directly in your site — or we work alongside your development team if you prefer to keep the fixes in-house. Either way, every fix is verified against the original finding before being marked resolved. We do not close issues based on code changes alone; we verify the user experience is actually corrected.
04
Certify
A final QA pass with screen reader testing, keyboard-only navigation testing, and automated rescan to confirm zero outstanding violations. We deliver a completion report, an updated accessibility statement for your site, and a compliance summary document you can share with legal counsel or use to respond to demand letters.
Common questions
Is my business legally required to have an accessible website?
Federal courts have consistently held that commercial websites constitute places of public accommodation under Title III of the ADA, meaning they must be accessible to people with disabilities. The Department of Justice issued guidance in 2022 affirming this position. While there is no specific federal regulation with a precise technical standard yet, courts have consistently looked to WCAG 2.1 AA as the benchmark for determining compliance.
What happens if we receive an ADA demand letter?
Do not ignore it. Most demand letters give a short response window — typically 30 to 60 days — and ignoring them typically escalates to federal litigation. Contact an attorney with ADA experience immediately. Simultaneously, begin remediation as quickly as possible, because demonstrating active good-faith effort to achieve compliance is a significant factor in how courts and plaintiffs evaluate cases. We can execute emergency audits and prioritized remediation for businesses in this situation.
Does an accessibility overlay or widget make my site compliant?
No. Accessibility overlay tools that inject JavaScript to modify the interface for assistive technology users are widely criticized by the disability community, have been the subject of their own lawsuits, and do not provide a legal defense against ADA claims. Multiple courts have rejected overlay tools as a compliance solution. Genuine remediation of the underlying HTML, CSS, and JavaScript is the only approach that creates a defensible compliance position.
Other services